These Terms & Conditions govern your use of galaxssia.com and the purchase of digital products offered through our website.
This website and its digital products are operated by Galaxssia Pictures SRL, a company registered in Romania.
Galaxssia is the creative brand and studio identity of Galaxssia Pictures SRL.
By accessing this website or placing an order, you agree to the terms outlined below.
1. Company Information
Galaxssia is a creative brand operated by Galaxssia Pictures SRL.
For inquiries, contact: Email: office@galaxssia.com
2. Products
All products currently sold on galaxssia.com are digital products, including but not limited to:
Downloadable PDF guides
Digital toolkits
Creative educational materials
No physical products are shipped unless explicitly stated.
3. Orders
When you place an order:
You agree that all information provided is accurate and complete.
You confirm that you are legally capable of entering into a binding agreement.
You will receive an email confirmation after successful payment.
Galaxssia reserves the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is detected.
4. Payment Methods
Payments are securely processed via:
Netopia Payments
WooCommerce secure checkout system
We do not store credit card details on our servers.
All transactions are encrypted using SSL technology.
Prices are displayed in [RON / EUR – specify your currency].
Galaxssia reserves the right to change pricing at any time. The price charged will be the price at the time of purchase.
5. Digital Product Delivery
Upon successful payment:
You will receive an email with a download link, or
The file will be available in your account dashboard (if applicable).
It is your responsibility to provide a valid email address and to download the file after purchase.
If you do not receive your download link, please contact us at office@galaxssia.com
6. Refund Policy (Digital Products)
Due to the nature of digital products, all sales are generally final.
In accordance with EU Directive 2011/83/EU on consumer rights:
By purchasing a digital product and completing payment, you expressly consent to immediate delivery and acknowledge that you lose your right of withdrawal once the download begins.
Refunds may only be granted in the following cases:
The file is corrupted and cannot be accessed
A duplicate purchase was made
Technical error caused non-delivery
Refund requests must be submitted within 7 days of purchase.
To request assistance, email: office@galaxssia.com
7. Intellectual Property
All digital products, materials, and content sold on galaxssia.com are the intellectual property of Galaxssia.
You may not:
Resell
Redistribute
Reproduce
Share download links
Modify for commercial resale
Purchase grants you a personal, non-transferable license for individual use only.
Unauthorized distribution may result in legal action.
8. Limitation of Liability
Galaxssia provides educational and creative materials intended for informational purposes only.
We do not guarantee specific artistic, financial, or professional outcomes.
Under no circumstances shall Galaxssia be liable for indirect, incidental, or consequential damages resulting from the use of our products.
9. Technical Issues
If you experience issues downloading or accessing your product, contact:
office@galaxssia.com
We will make reasonable efforts to resolve technical delivery problems.
10. Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on the website.
11. Contact
For any questions regarding these Terms:
Email: office@galaxssia.com
DIGITAL PRODUCT REFUND POLICY
All products sold on galaxssia.com are digital downloads.
Due to the nature of digital content, we do not offer refunds once the file has been delivered and accessed.
By completing your purchase, you acknowledge and agree to immediate delivery and waiver of the 14-day withdrawal right under EU consumer protection law.
